Executive Summary part 3
The executive summary covers the areas discussed in greater detail in the full report. Here is the third part:
Majority of spas opt for more than one product house
Many spas use a combination of different professional products that complement each other. It is not unusual to have two or three main products for the face and body which are then supplemented by ......
Destination spas have the greatest number of visits
The facilities with the greatest number of individual spa visits were destination spas. Hotel spas had the widest spread of visits from below ......
Spa consumers are predominately female.
Overall, the spas that responded to the survey reported that 70% of their customers were female compared to 30% who were male. Anecdotal evidence suggests males prefer......
Gross annual sales increasing by 28% per annum in the survey sample.
Based upon the reported levels of annual sales, the survey identified year-on-year growth rates of 26% and 28% respectively for 2003 and 2004. The main drivers of revenue seem to be ......
Salaries and wages the single most significant cost of running a spa.
Salaries and wages as a percentage of total expenditure varies greatly within the spa industry. The differences identified ranged from 22% to 69% of total expenditure. Nearly 50% of spas have salaries and wages bills in excess of ......
Hands-on treatments are considered to be the most important for a quality grading scheme of spas.
As part of the research, VisitBritain requested that the spa industry respond to what they considered to be the most important elements when defining a spa. In the opinion of spa operators, the provision of ......
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